Shipping:

We ship all orders in 2 or 3 business days, from the Spain shipping center.

Delivery time:


Estimated time for delivery:

- Spain 2-5  days
- Countries of the EU 15 - 18 days
- France 9 - 22 days
- Italy 10-15 days
- Germany 9 - 14  days
- Australia 25 - 35 days
- North America 25 - 35 days

TERMS AND CONDITIONS :

The normal delivery period varies between 15-20 days, but in the worst case there may be delays of up to 60 days
If you do not receive your order within the first 30 days contact us we will try to locate the order
Transport companies take between 15 and 20 days to respond to complaints
We will refund your entire payment if you do not receive your order within the first 60 days from the time of purchase
PayPal  protect the buyer and seller, your purchase is protected up to 180 days.

FREE RETURNS:

You can return your order if you really are not satisfied within the first 30 days of testing, returns
they are free, you only have to send an SMS to neotienda.es@gmail.com indicating that you want to return your order

Orders can be returned in our store in Spain or directly to the warehouses in China directly to our
Maker